ct77 Casino Privacy Policy

1. Who We Are (Data Controller)

ct77 ("we", "us", "our") operates the online casino and sports betting platform accessible at https://ct77.win. ct77 acts as the data controller in respect of all personal data collected from users of the ct77 platform, including Pakistani players and visitors to ct77.win. All data-related queries and rights requests should be directed to the contact details provided in Section 14 of this Policy.

2. Data We Collect

ct77 collects personal data in the following categories, depending on your interaction with the platform:

2.1 Registration Data

• Full legal name as it appears on your CNIC or passport
• Pakistani CNIC number or passport number
• Date of birth (required for 18+ age verification)
• Pakistani mobile number (with +92 prefix)
• Email address
• Username and encrypted password
• City of residence (e.g. Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad)

2.2 Identity Verification (KYC) Data

• Scanned or photographed copies of CNIC (front and back) or passport
• Proof of address documents (utility bills, bank statements)
• Payment method verification documentation

2.3 Financial Data

• Deposit and withdrawal transaction records, amounts, and timestamps
• JazzCash account identifiers, Easypaisa wallet references, bank account details (last four digits only where applicable), or USDT wallet addresses
• PKR transaction history associated with your ct77 account

2.4 Gaming & Betting Activity Data

• Game session records including titles played, stake sizes, outcomes and session duration
• Sports bets placed, markets selected, stake amounts and settlement results
• Bonus claims, wagering progress and VIP tier status

2.5 Technical & Device Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, browser type and version
• Cookie identifiers and session tokens (see Section 6)
• Login timestamps and access logs

2.6 Communications Data

• Content of support chat conversations and email exchanges with ct77
• Feedback and survey responses voluntarily submitted by players

3. How We Use Your Data

ct77 uses the personal data described in Section 2 for the following purposes:

• Account creation and management: Processing your registration, maintaining your ct77 account, and providing access to the platform's features.
• Identity and age verification: Confirming that you are at least 18 years old and that your identity matches the payment methods on your account.
• Payment processing: Facilitating PKR deposits and withdrawals via JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah and USDT.
• Fraud prevention and security: Detecting and preventing fraudulent transactions, money laundering, bonus abuse, and unauthorised account access.
• Responsible gaming compliance: Monitoring gameplay patterns to identify potential problem gambling indicators and applying responsible gaming tools where appropriate.
• Legal and regulatory compliance: Maintaining records required by anti-money laundering regulations and responding to lawful requests from regulatory authorities.
• Customer support: Responding to your queries, resolving disputes, and improving service quality.
• Marketing communications: Sending promotional offers, bonus notifications and platform updates — only to players who have opted in to receive marketing. You may opt out at any time through account settings.
• Platform improvement: Aggregated, anonymised analytics to understand how Pakistani players use ct77 and to improve the product.

4. Legal Basis for Processing

ct77 processes personal data on the following legal grounds:

• Contractual necessity: Processing required to create and maintain your ct77 account, process payments, and deliver the gaming service you have requested.
• Legal obligation: Processing necessary to comply with anti-money laundering laws, age verification requirements, and regulatory reporting obligations.
• Legitimate interests: Fraud prevention, security monitoring, and improving the ct77 platform — where these interests are not overridden by your privacy rights.
• Consent: Marketing communications and non-essential cookies — where you have given clear, freely withdrawn consent.

5. Sharing Your Data

ct77 does not sell your personal data to third parties. Data may be shared in the following limited circumstances:

5.1 Service Providers

ct77 works with trusted third-party processors who assist in operating the platform — including payment processors (JazzCash, Easypaisa, banking partners), game software providers (e.g. Evolution Gaming, PG Soft, Pragmatic Play), KYC verification services, and cloud infrastructure providers. All processors are bound by data processing agreements requiring them to handle your data securely and only for the purposes specified by ct77.

5.2 Regulatory and Legal Disclosure

ct77 may disclose personal data to regulatory authorities, law enforcement agencies, or courts when required to do so by applicable law, court order, or in connection with the prevention or investigation of fraud, money laundering, or other criminal activity.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets involving ct77, personal data held by ct77 may be transferred to the acquiring entity as part of the transaction. Players will be notified of any such transfer where required by applicable law.

6. Cookies & Tracking Technologies

ct77.win uses cookies and similar technologies to operate the platform, maintain your login session, and understand how players interact with the site. The following categories of cookies are used:

• Essential cookies: Required for the platform to function. These include session authentication tokens and security cookies. They cannot be disabled without preventing access to ct77.
• Functional cookies: Remember your preferences such as language, game filters and display settings.
• Analytics cookies: Aggregated, anonymised data on how pages are used to help ct77 improve the player experience. No individual player is identified in analytics reports.
• Marketing cookies: Used only where you have consented, to deliver relevant promotional content. You may withdraw consent at any time via your browser settings or account preferences.

Most browsers allow you to control cookie settings. Note that disabling essential cookies will impair your ability to use ct77.

7. Payment Data Security

ct77 does not store full payment card numbers or complete JazzCash/Easypaisa credentials on its own servers. Payment transactions are processed by certified payment processors operating under applicable financial security standards. ct77 retains only the transaction reference, amount, timestamp, and truncated identifiers (e.g. last four digits or partial account reference) necessary for accounting and dispute resolution purposes.

All financial data transmitted between your device, ct77, and payment processors is encrypted using TLS 1.3. PKR transaction records are maintained for the minimum period required by applicable financial regulations and then securely deleted.

8. Data Retention

ct77 retains personal data for as long as your account is active and for the minimum additional period required by applicable legal and regulatory obligations after account closure. Specific retention periods include:

• Account and identity data: Retained for a minimum of 5 years from account closure to comply with anti-money laundering record-keeping requirements.
• Transaction records: Retained for a minimum of 5 years from the date of the transaction.
• Gaming activity logs: Retained for a minimum of 2 years for dispute resolution and responsible gaming purposes.
• Support communications: Retained for 2 years from the date of the last communication in a support thread.
• Marketing data: Retained until you opt out or withdraw consent, after which it is deleted within 30 days.

Upon expiry of the applicable retention period, data is securely deleted or anonymised.

9. Security Measures

ct77 implements technical and organisational security measures appropriate to the risk level of the data processed, including:

• TLS 1.3 encryption for all data in transit
• AES-256 encryption for sensitive data at rest
• Two-factor authentication (2FA) available to all ct77 account holders
• Role-based access controls limiting staff access to personal data on a need-to-know basis
• Regular security audits and penetration testing of the ct77 platform
• Automated fraud detection and anomaly monitoring systems
• Physical security controls at data centre facilities

In the event of a data breach that poses a risk to players' rights, ct77 will notify affected players and relevant regulatory authorities within the timeframes required by applicable law.

10. Your Privacy Rights

As a ct77 player, you have the following rights in relation to your personal data, subject to applicable legal limitations:

To exercise any of these rights, contact ct77 support using the details in Section 14. We will respond within 30 days. In complex cases, we may request identity verification before actioning a rights request.

11. Children & Minors

ct77 is strictly an adults-only platform. We do not knowingly collect personal data from individuals under 18 years of age. If ct77 identifies that a user under 18 has registered, the account will be immediately closed, any funds will be returned to the verified payment source, and all associated personal data will be deleted or anonymised as required by law.

If you believe a minor has accessed ct77, please contact our support team immediately using the details in Section 14.

12. International Data Transfers

ct77 may transfer personal data to servers or service providers located outside Pakistan, including in jurisdictions where data protection laws may differ from those applicable in Pakistan. Where such transfers occur, ct77 ensures appropriate safeguards are in place — including standard contractual clauses or equivalent mechanisms — to protect your data to a standard consistent with this Privacy Policy.

Game providers such as Evolution Gaming, PG Soft and Pragmatic Play may process gameplay data on servers in their respective operating jurisdictions. All such providers are bound by data processing agreements with ct77 requiring compliance with applicable data protection standards.

13. Updates to This Privacy Policy

ct77 reserves the right to update this Privacy Policy at any time. Where material changes are made, ct77 will provide advance notice to registered players via email or an in-platform notification at least 14 days before the changes take effect. The "Last updated" date at the top of this Policy will reflect the most recent revision. Continued use of ct77 following the effective date of an updated Policy constitutes acceptance of the revised terms.

14. Contact & Data Requests

For all privacy-related queries, data rights requests, or to report a potential data security issue, please contact the ct77 data protection team. Contact details are provided as plain text only: